Get in Touch With Us

Whether you have spotted something that needs updating, want to share feedback on one of our casino reviews, or simply have a question about how we compare Australian online casinos, we are glad you reached out. This page explains the best way to contact us and what happens after you do.

How to Reach Our Team

Email is the most reliable way to get a message to us. Every enquiry is read by a real person, and we aim to reply within two working days. When you write in, a short description of your enquiry upfront helps us get your message to the right person faster.

Please send your message to: [email protected]

What You Can Write to Us About

We welcome messages on any topic related to our site and its content. The most common reasons readers contact us include:

• Questions about our reviews — If something in our casino comparisons is unclear, or you would like more context on how we assessed a particular site, just ask.
• Corrections and factual updates — Casino offers, payment methods and terms change frequently. If you notice information that looks out of date or inaccurate, we genuinely want to know. Accuracy matters to us.
• Suggestions for coverage — Have a casino, payment method or topic you think we should cover? Reader suggestions shape what we research next.
• Partnership and commercial enquiries — If you represent an operator or an affiliate programme and want to explore how we work with partners, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
• Responsible gambling concerns — If you or someone you know is experiencing difficulties related to online gambling, please mention this in your message. We will point you towards the appropriate Australian support services, including Gambling Help Online.

What Happens After You Message Us

We do not use automated replies as a substitute for a genuine response. Once your message arrives, a team member reads it and responds personally. Our target turnaround is two working days, though during unusually busy periods it may take a little longer. We will always follow up — no message is left unanswered.

A Note on Our Editorial Independence

Australian Casinos reviews and ranks offshore online casino sites available to Australian players. Our comparisons cover licences, welcome bonuses in AUD, pokies and table game selections, PayID and other payment options, withdrawal times, and mobile compatibility. If you have read one of our reviews and feel we have missed something important, or if your experience of a listed casino differed significantly from what we describe, we want to hear about it.

For a closer look at how we evaluate and rank sites, including our approach to non-GamStop casinos, the relevant review pages explain our methodology in detail. Commercial arrangements with operators are disclosed on those pages, and ranking positions are not for sale.

Player Eligibility and Responsible Gambling

All casino content on this site is intended for Australian adults aged 18 and over. Online gambling carries financial risk, and past results do not indicate future outcomes. If you have a concern about gambling behaviour — your own or someone else's — Gambling Help Online (gamblinghelponline.org.au) offers free, confidential support around the clock.

We take messages about responsible gambling seriously. If your enquiry relates to player safety, please say so in your subject line and we will prioritise your message accordingly.

Response Times and Expectations

Thank you for taking the time to reach out. We look forward to hearing from you.